System Issue in submitting Assignment 1 (Module 6)

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6110001754
Posts: 4
Joined: Mon Nov 12, 2018 1:41 pm

System Issue in submitting Assignment 1 (Module 6)

Post by 6110001754 » Tue Oct 29, 2019 5:01 am

Dear Teacher,
As per the subject above, I have been trying to submit my assignment 1 for Module 6 but I am not able to see the task submission box as I usually see as my other courses.
As per 2nd picture (Tick Box), After ticking on a check box to engage in task, I was brought to another task page (1st picture) and not to the page that has text box and attachment button for task submission. I would like to assume that it was due my PC setting but then I have no issues submitting my task for course#14215 previously (same due date 30th Oct). Appreciate if you would guide me or help to look into this matter urgently.
Regards,
Fareeda
Attachments
Screenshot 2019-10-29 at 12.42.04 PM.png
Task Page
Screenshot 2019-10-29 at 12.42.04 PM.png (151.47 KiB) Viewed 4119 times
Screenshot 2019-10-29 at 12.41.53 PM.png
Tick box
Screenshot 2019-10-29 at 12.41.53 PM.png (71.24 KiB) Viewed 4119 times

6110001754
Posts: 4
Joined: Mon Nov 12, 2018 1:41 pm

Re: System Issue in submitting Assignment 1 (Module 6)

Post by 6110001754 » Tue Oct 29, 2019 8:11 am

Dear Teacher,
I’m finding another way to submit the task from my phone instead of my pc as it seems to work when I tried open from my phone.
Thank you.

Ananya
Posts: 217
Joined: Mon Mar 20, 2017 4:25 pm

Re: System Issue in submitting Assignment 1 (Module 6)

Post by Ananya » Tue Oct 29, 2019 12:23 pm

I assume you have already submitted your task successfully. However, you'd better contact our technical staff at 025047417-8 or via LINE to check if there's anything wrong to make sure you can work without any problems.

6110001754
Posts: 4
Joined: Mon Nov 12, 2018 1:41 pm

Re: System Issue in submitting Assignment 1 (Module 6)

Post by 6110001754 » Fri Nov 15, 2019 2:57 am

Dear Teacher Ananya,
I have successfully submitted my task. I assumed that it has something to do with my iMac setting because I have no problem viewing it in windows PC or iPhone. Thank you for the technician contact# but It's quite inconvenience for me to contact the technician in Thailand as I'm not living there. Probably, I will have to figure out other ways to submit future task.
Regards with thanks,
Fareeda

Ananya
Posts: 217
Joined: Mon Mar 20, 2017 4:25 pm

Re: System Issue in submitting Assignment 1 (Module 6)

Post by Ananya » Mon Nov 18, 2019 5:41 am

I've already informed our technician of your problem. As for Module 6 submission, could you send it to me via email (assananya@gmail.com) as soon as possible?

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